What Data We Collect and Why
We collect the information you provide when you register — your name, email address, mobile number, and the payment method you choose (JazzCash, Easypaisa, Raast, bank transfer or debit card). When you make a deposit or request a withdrawal, our system logs the transaction reference so
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both sides of the payment are traceable. We also collect device and session data automatically: IP address, browser type, and which pages you visited. This helps us detect unusual login attempts and protect your account wallet. We do not sell your personal data to third parties.
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Data shared with payment processors like JazzCash and Easypaisa is limited to what those rails need to complete the transaction. Where we use third-party analytics tools, data is shared only in aggregated form. Retention periods depend on the category of data — transaction records are kept
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as long as required under applicable financial rules; marketing preferences are held only as long as you remain opted in. If you close your account, we begin the deletion process for non-essential data within a reasonable period, subject to any legal hold obligations. Access to this
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policy applies where local law and eligible regions permit use of the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.